Microsoft Dynamics GP System Requirements

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Microsoft Dynamics GP 10 System Requirements

Microsoft supports the following minimum client hardware requirements, server recommendations, and Terminal Services minimum hardware requirements for Microsoft Dynamics GP 10.0 and Microsoft Dynamics GP 10.0 Feature Pack 1. (Note that the server recommendations are not the minimum server requirements.) The specific hardware that you will need for your configurations depends on environmental factors. To achieve individual performance expectations, you may need to increase these recommendations.

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Client requirements
Server recommendations
Terminal Services server requirements
Additional notes

Note: Customers currently using Microsoft Dynamics GP 10.0 can refer to the Knowledge Base documents linked to below for more detailed information. Knowledge Base (KB) is part of CustomerSource and is a secure site available to customers on a service plan.

Client requirements

Component	Requirements	Notes
Operating system	One of the following: • Windows Vista Business Edition, Ultimate Edition, or Enterprise Edition (32-bit or 64-bit) • Windows Vista Business Edition, Ultimate Edition, or Enterprise Edition with SP1 (32-bit or 64-bit) • Windows XP Professional SP2 (32-bit or 64-bit)	See #6 in the Additional notes section to verify that all products you're using are compatible with 64-bit operating systems.
Processor	Intel Pentium IV 2.4 gigahertz (GHz) or higher
Available hard disk space	800 megabytes (MB) or more on the system root
Minimum available RAM	512 MB (1 gigabyte (GB) recommended)
Network card	100 MB Full Duplex or 1 GB Ethernet
Microsoft Office	One of the following: • 2007 Microsoft Office system • Office 2003 • Office XP	• Microsoft Office Outlook is required for the Outlook area to display on the Microsoft Dynamics GP home page. • The Microsoft Office Web Components are required for home page metrics. If you are using Office 2007, you must install the Office 2003 Web Components. Use the links below to install the components: • Office 2003 Web Components • Office XP Web Components
Microsoft Internet Explorer	One of the following: • Internet Explorer 7.0 • Internet Explorer 6.0 SP1 or higher
Adobe	Adobe 8.0, 7.0, or 6.0
Virtual environments (optional)	Hardware Virtualization • Microsoft Virtual PC • Microsoft Virtual Server Software Virtualization • Microsoft SoftGrid 4.2	Each computer that you deploy in a virtual environment should meet or exceed RAM requirements and hard disk space requirements to avoid performance problems. For more information, see Knowledge Base article 897615, Support policy for Microsoft software running on non-Microsoft hardware virtualization software.

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Server recommendations

Review the following customer profiles to determine which profile best reflects your environment based on user count, modules used, and transaction volume. Use that customer profile as a recommendation for your server hardware implementation.

Customer profile 1

The following profile applies if you:

• Use only Financial Series modules

• Have 0-5 concurrent users for Microsoft SQL Server, SQL Server Desktop Engine (MSDE) 2000, or SQL Server 2005 Express Edition

• Process fewer than 250 transactions a day

• Use no Web applications

• Run Microsoft Dynamics GP in a peer-to-peer environment

Component	Requirements	Notes
Database	One of the following: • SQL Server 2008 Standard Edition, Workgroup Edition, or Express Edition • SQL Server 2005 SP2 Standard Edition, Workgroup Edition, or Express Edition • SQL Server 2000 SP4 Standard Edition or Workgroup Edition • MSDE 2000 SP4	NOTE: SQL Server 2000 mainstream support ended on April 8, 2008. Go to the Support Lifecycle page for SQL Server 2000 for more information.
Operating system	One of the following: • Microsoft Windows Server 2008 Standard Edition (32-bit or 64-bit) • Windows Server 2003 Standard Edition SP2 or R2 Standard Edition SP2 (32-bit or 64-bit) • Windows Small Business Server 2003 Premium Edition SP2 or R2 Premium Edition SP2 • Windows Small Business Server 2003 Standard Edition SP2 or R2 Standard Edition SP2	• Windows Server 2008 is supported with Microsoft Dynamics GP SP2 only. • While you can install MSDE 2000 and SQL Server 2005 Express Edition on a non-server operating system, it is recommended you install those components on a server operating system. (See #3 in the Additional notes section.) • See #6 and #7 in the Additional notes section to verify that all products you're using are compatible with Windows Server 2008 and/or 64-bit operating systems. • Small Business Server 2003 Standard Edition is supported with MSDE 2000 and SQL Server 2005 Express Edition only.
Processor	One dual-core or two single-core	Ensure processors can be upgraded.
RAM	1 GB or greater
Network card	100 MB Full Duplex or 1 GB Ethernet
Virtual environments (optional)	Hardware Virtualization • Microsoft Virtual PC • Microsoft Virtual Server • Microsoft Windows Server 2008 Hyper-V Software Virtualization • Microsoft SoftGrid 4.2	Each computer that you deploy in a virtual environment should meet or exceed RAM requirements and hard disk space requirements to avoid performance problems. For more information, see Knowledge Base article 897615, Support policy for Microsoft software running on non-Microsoft hardware virtualization software.

Customer profile 2

The following profile applies if you:

• Use only Financial Series modules

• Have 0-20 concurrent users for Microsoft SQL Server or 0-10 concurrent users for SQL Server Desktop Engine (MSDE) 2000 or SQL Server 2005 Express Edition

• Use Report Writer, Crystal Reports, or FRx

• Process fewer than 1,000 transactions a day

• Import very little data

• Have a dedicated server with SQL Server only

• Have a dedicated server with MSDE 2000/SQL Server 2005 Express Edition only (recommended)

Component	Requirements	Notes
Database	One of the following: • SQL Server 2008 Standard Edition, Workgroup Edition, or Express Edition • SQL Server 2005 SP2 Standard Edition, Workgroup Edition, or Express Edition • SQL Server 2000 SP4 Standard Edition or Workgroup Edition • MSDE 2000 SP4	NOTE: SQL Server 2000 mainstream support ended on April 8, 2008. Go to the Support Lifecycle page for SQL Server 2000 for more information.
Operating system	One of the following: • Microsoft Windows Server 2008 Standard Edition (32-bit or 64-bit) • Windows Server 2003 Standard Edition SP2 or R2 Standard Edition SP2 (32-bit or 64-bit) • Windows Small Business Server 2003 Premium Edition SP2 or R2 Premium Edition SP2 • Windows Small Business Server 2003 Standard Edition SP2 or R2 Standard Edition SP2	Windows Server 2008 is supported with Microsoft Dynamics GP SP2 only. • While you can install MSDE 2000 and SQL Server 2005 Express Edition on a non-server operating system, it is recommended you install those components on a server operating system. (See #3 in the Additional notes section.) • See #6 and #7 in the Additional notes section to verify that all products you're using are compatible with Windows Server 2008 and/or 64-bit operating systems. • Small Business Server 2003 Standard Edition is supported with MSDE 2000 and SQL Server 2005 Express Edition only.
Processor	One dual-core or two single-core	Ensure processors can be upgraded.
Disk configuration (for SQL Server only)	• Minimum: RAID 5 for operating system, applications, and SQL database log and data files • Recommended: RAID 1 for operating system and applications; RAID 5 for SQL database log and data files	• More available disks will improve SQL Server performance. • We recommend using a dual-channel fast and wide SCSI-2 controller.
RAM	1 GB or greater
Network card	100 MB Full Duplex or 1 GB Ethernet
Virtual environments (optional)	Hardware Virtualization • Microsoft Virtual PC • Microsoft Virtual Server • Microsoft Windows Server 2008 Hyper-V Software Virtualization • Microsoft SoftGrid 4.2	Each computer that you deploy in a virtual environment should meet or exceed RAM requirements and hard disk space requirements to avoid performance problems. For more information, see Knowledge Base article 897615, Support policy for Microsoft software running on non-Microsoft hardware virtualization software.

Customer profile 3

The following profile applies if you:

• Use Financial Series modules

• Use Distribution Series modules moderately

• Use Field Service Series modules

• Use Manufacturing Series or Project Series modules moderately

• Have 20-60 concurrent users

• Use Terminal Services

• Use Report Writer, Crystal Reports, or FRx

• Perform some online analytical processing (OLAP) cube generation

• Use an import routine/eConnect/Integration Manager

• Process 1,000–4,000 transactions a day originating in Sales (Sales Order Processing and/or Receivables Management), Payables Management, or General Ledger

• Have a dedicated server with SQL Server only

Component	Requirements	Notes
Database	One of the following: • SQL Server 2008 Enterprise Edition or Standard Edition (32-bit and 64-bit) • SQL Server 2005 SP2 Enterprise Edition or Standard Edition (32-bit and 64-bit) • SQL Server 2000 SP4 Enterprise Edition or Standard Edition	NOTE: SQL Server 2000 mainstream support ended on April 8, 2008. Go to the Support Lifecycle page for SQL Server 2000 for more information.
Operating system	One of the following: • Windows Server 2008 Standard Edition or Enterprise Edition (32-bit or 64-bit) • Windows Server 2003 Enterprise Edition SP2, R2 Enterprise Editon SP2, Standard Edition SP2, or R2 Standard Edition SP2 (32-bit or 64-bit)	• See #6 and #7 in the Additional notes section to verify that all products you're using are compatible with Windows Server 2008 and/or 64-bit operating systems. • Windows Server 2008 is supported only with Microsoft Dynamics GP 10.0 SP2.
Processor	One dual-core or two single-core	Ensure processors can be upgraded to four processors for Standard Edition or up to eight processors for Enterprise Edition.
Disk configuration	• RAID 1 for operating system and applications (two disks) • RAID 1 for SQL database log files (two disks) • RAID 5 (four disk minimum) or RAID 10 (eight disk minimum) for SQL data files • RAID 1 for TempDB (two disks)—optional, but recommended • RAID 0 for SQL backups (full disk volume and log) (two disks)	• Additional disks will improve SQL Server performance. • To process more than 4,000 transactions a day, you might need to increase the number of disks in your RAID 5 disk volume. • We recommend using an Ultra SCSI 3 or Fiber Controller.
RAM	4 GB or more	If more than 2 GB of RAM is available, enable the 3 GB and/or the PAE switch in the boot.ini file if using Windows Server 2003 Enterprise Edition. Refer to Article Q283037 for more information.
Network card	100 MB Full Duplex or 1 GB Ethernet	Ensure switch is capable of handling network traffic.
Virtual environments (optional)	Hardware Virtualization • Microsoft Virtual PC • Microsoft Virtual Server • Microsoft Windows Server 2008 Hyper-V Software Virtualization • Microsoft SoftGrid 4.2	Each computer that you deploy in a virtual environment should meet or exceed RAM requirements and hard disk space requirements to avoid performance problems. For more information, see Knowledge Base article 897615, Support policy for Microsoft software running on non-Microsoft hardware virtualization software.

Customer profile 4

The following profile applies if you:

• Use Financial Series and Distribution Series modules extensively

• Use Field Service Series, Manufacturing Series, and Project Series modules extensively

• Have 60-100 concurrent users

• Use Terminal Services

• Use Report Writer, Crystal Reports, or FRx extensively

• Use an import routine or eConnect extensively

• Process more than 4,000 transactions a day originating in Sales (Sales Order Processing and/or Receivables Management), Payables Management, or General Ledger

• Perform OLAP cube generation to a different machine

• Have a dedicated server with SQL Server only

Component	Requirements	Notes
Database	One of the following: • SQL Server 2008 Enterprise Edition or Standard Edition (32-bit or 64-bit) • SQL Server 2005 SP2 Enterprise Edition 32-bit or 64-bit, or Standard Edition 64-bit • SQL Server 2000 SP4 Enterprise Edition	NOTE: SQL Server 2000 mainstream support ended on April 8, 2008. Go to the Support Lifecycle page for SQL Server 2000 for more information.
Operating system	One of the following: • Windows Server 2008 Standard Edition (64-bit) or Windows Server 2008 Enterprise Edition (64-bit) • Windows Server 2003 Standard Edition SP2 (64-bit) or R2 Standard Edition SP2 (64-bit) • Windows Server 2003 Enterprise Edition SP2 or R2 Enterprise Edition SP2 (32-bit or 64-bit)	• See #6 and #7 in the Additional notes section to verify that all products you're using are compatible with Windows Server 2008 and/or 64-bit operating systems. • Windows Server 2008 is supported only with Microsoft Dynamics GP 10.0 SP2.
Processor	Two dual-core or four single-core	Verify processors can be upgraded to eight processors.
Disk configuration	• RAID 1 for operating system and applications (two disks) • RAID 1 for SQL database log files (four disks) • RAID 10 for data files (eight disk minimum) • RAID 1 for TempDB (four disks) • RAID 0 for SQL backups (full disk volume and log) (two disks)	• Additional disks will improve SQL Server performance. • To process more than 4,000 transactions a day, you might need to increase the number of disks in your RAID 5 or RAID 10 disk volume. • We recommend using an Ultra SCSI 3 or Fiber Controller.
RAM	8 GB or more	Enable the 3 GB and/or the PAE switch in the boot.ini file if using Windows Server 2003 Enterprise Edition. (See Article Q283037).
Network card	1 GB Ethernet	Ensure switch is capable of handling network traffic.
Virtual environments (optional)	Hardware Virtualization • Microsoft Virtual PC • Microsoft Virtual Server • Microsoft Windows Server 2008 Hyper-V Software Virtualization • Microsoft SoftGrid 4.2	Each computer that you deploy in a virtual environment should meet or exceed RAM requirements and hard disk space requirements to avoid performance problems. For more information, see Knowledge Base article 897615, Support policy for Microsoft software running on non-Microsoft hardware virtualization software.

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Terminal Services server requirements

Microsoft recommends using a dedicated Terminal Services server/Citrix server. There might be performance losses if SQL Server is running on the Terminal Services server/Citrix server. To help offset performance losses, it is highly recommended to have two separate servers: one server with Terminal Services and/or Citrix, and one server with SQL Server.

Component	Requirements	Notes
Operating system	One of the following: • Windows Server 2008 Standard Edition or Enterprise Edition (32-bit or 64-bit) • Windows Server 2003 Enterprise Edition SP2 or R2 Enterprise Edition SP2 (32-bit or 64-bit) • Windows Server 2003 Standard Edition SP2 or R2 Standard Edition SP2 (32-bit or 64-bit)	• See #6 and #7 in the Additional notes section to verify that all products you're using are compatible with Windows Server 2008 and/or 64-bit operating systems. • Windows Server 2008 is supported only with Microsoft Dynamics GP 10.0 SP2.
Citrix (optional)	Citrix Presentation Server 4.0 or 3.0	If accessing Citrix, the hardware and software must be supported according to Citrix configuration requirements.
Processor	One dual-core or two single-core	Verify processors can be upgraded to four processors for Standard Edition or eight processors for Enterprise Edition.
Disk configuration	RAID 1 for operating system and applications (two disks)
RAM	2 GB or more	The amount of RAM needed depends on the number of concurrent users per Terminal Services server.
Network card	100-MB Ethernet Full Duplex or 1-GB Ethernet	• We recommend no more then 25 users per 100 Base-T network card, unless a Fiber NIC is installed. If a Fiber NIC is installed, the SQL server also should have a Fiber NIC installed for optimal network performance. • Ensure switch is capable of handling network traffic.
Users	Based on 15-20 users for each Terminal Services server	• Increased user count may require greater RAM and processor speed. • Users of FRx or Crystal Reports via Terminal Services may require increased hardware to improve performance.
Virtual environments (optional)	Hardware Virtualization • Microsoft Virtual PC • Microsoft Virtual Server • Microsoft Windows Server 2008 Hyper-V Software Virtualization • Microsoft SoftGrid 4.2	Each computer that you deploy in a virtual environment should meet or exceed RAM requirements and hard disk space requirements to avoid performance problems. For more information, see Knowledge Base article 897615, Support policy for Microsoft software running on non-Microsoft hardware virtualization software.

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Additional notes

1. This document represents configurations tested by Microsoft and supported by Technical Support. Use of technologies not specified in this document is not recommended and will not be supported. Testing is ongoing, and as newer technologies become supported, this list will be updated.

2. If you will be using Workflow for Microsoft Dynamics GP 10.0, refer to the System requirements for Microsoft Dynamics GP 10.0 Web applications page for Microsoft Office SharePoint Server recommendations.

3. If you're running MSDE 2000 or SQL Server 2005 Express Edition on Windows XP SP2, or if you're running SQL Server on Windows Server 2003 SP1, refer to this KB article: Some programs seem to stop working after you install Windows XP Service Pack 2. You might need to enable port 1433 for TCP/IP in Windows Firewall to ensure the incoming Open Database Connectivity (ODBC) requests are accepted.

4. For information about using Microsoft Dynamics GP in a virtual environment, see this KB article: Support for Microsoft Dynamics GP 10.0 in a virtual environment. Microsoft Virtual PC, Microsoft Virtual Server, and Microsoft SoftGrid 4.2 have been tested.

5. The Microsoft Dynamics GP 10.0 back office application is supported in a peer to peer (workgroup) environment. A peer to peer environment is not supported if you are using web applications such as Business Portal, Workflow, Web Services, eConnect, or FRx Webport. If web applications are used, a domain is required.

6. Review the following table to verify that the features and products you're using are supported on a 64-bit operating system.

Product or feature	64-bit support	Notes
Microsoft Dynamics GP client or server installation	Yes	• The automatic U.S. Payroll Tax Update Engine must be run on a 32-bit operating system. • The Field Service e-mail feature will not work on a 64-bit server.
Analysis Cubes for SQL Server 2005 (client and server)	Yes	Refer to KB article 929156 for more information about 64-bit compatibility
Analysis Cubes for SQL Server 2000 (client and server)	No	No compatibility is planned.
Business Portal: Client accessing Business Portal	Yes
Business Portal: IIS Server	No	Not compatible with 64-bit operating systems until the next release of Microsoft Dynamics GP.
Business Portal: Migration Utility	No	Not compatible with 64-bit operating systems until the next release of Microsoft Dynamics GP.
Catalog Maintenance	No	Not compatible with 64-bit operating systems until the next release of Microsoft Dynamics GP.
Developer Toolkit for Microsoft Dynamics GP 10.0	Yes
Dexterity Development Tools	Yes	• Includes Visual Basic Application compatibility. • The DSCCS.exe service must run on a 32-bit operating system, but the service can be accessed from a 64-bit operating system.
eConnect Runtime (including the SDK)	No
eExpense	No
Enterprise Reporting 6.5	No	No compatibility is planned.
FRx Forecaster 6.7	No	No compatibility is planned.
FRx Forecaster 7.0	No	No compatibility is planned.
FRx Reporter 6.7	No	• No compatibility is planned. • SYSDATA must be on a 32-bit server.
FRx Web Port 6.7	No	No compatibility is planned.
Field Service Anywhere	No	Compatibility is being researched.
Human Resources and Payroll Suite	Yes
Integration Manager	Yes
Office SharePoint Server Wizard	No	Not compatible with 64-bit operating systems until the next release of Microsoft Dynamics GP.
Personal Data Keeper	No	Not compatible with 64-bit operating systems until the next release of Microsoft Dynamics GP.
Rapid Implementation Tools: Rapid Configuration and Rapid Migration	No	Compatibility is being researched.
Rapid Implementation Tools: Rapid Installation	Yes
SDK for Microsoft Dynamics GP	Yes
Security Synchronization Utility	No	Not compatible with 64-bit operating systems until the next release of Microsoft Dynamics GP.
SmartTags	No	No compatibility is planned.
Solution Accelerator for Compliance Management	No	No compatibility is planned.
SQL Server Reporting Services Wizard	No	Not compatible with 64-bit operating systems until the next release of Microsoft Dynamics GP.
Web Services for Microsoft Dynamics GP Runtime (including the SDK and Management Tools)	Yes	Refer to KB article 918983 for more information about 64-bit compatibility.
Workflow for Microsoft Dynamics GP (including the SDK)	No	Not compatible with 64-bit operating systems until the next release of Microsoft Dynamics GP.
Workflow History Archiving Utility	No
Visual Studio Tools for Microsoft Dynamics GP SDK	Yes	Requires Microsoft Dynamics GP 10.0 SP1 or later to use the Dag.exe tool.

7. Review the following table to verify that the features and products you're using are supported on Windows Server 2008.

Product or feature	Windows Server 2008 support	Notes
Microsoft Dynamics GP client or server installation	Yes	• Supported only with Microsoft Dynamics GP 10.0 SP2 or later. • If User Access Control (UAC) is used on the server, you must run Microsoft Dynamics GP Utilities as an administrator.
Analysis Cubes for SQL Server 2005 (client and server)	Yes	• Supported only with SP2 of Analysis Cubes for SQL 2005. • If UAC is used on the server, you must run the Microsoft.Dynamics.GP.AnalysisCubes. ConfigurationWizard.exe program as an administrator. • If UAC is used, you must run SQL Server Management Studio as an administrator to connect to Integration Services and execute packages and process cubes.
Analysis Cubes for SQL Server 2000 (client and server)	No	No compatibility is planned.
Business Portal: Client accessing Business Portal	Yes	• Supported only with Business Portal for Microsoft Dynamics GP SP2 or later. • If UAC is used and you're running Electronic Document Delivery from the browser on a Windows Server 2008 computer, documents will not send. To work around this issue, send the documents from a computer with a different operating system or use the ScheduledSend executable. Refer to KnowledgeBase Article 951517 for more information. • The Add Users wizard will fail if you're running it from the browser on a Windows Server 2008 computer where UAC is enabled. To work around this issue, run Internet Explorer as an administrator or run the wizard on a computer with a different operating system.
Business Portal: IIS Server	Yes	Supported only with Business Portal for Microsoft Dynamics GP SP2 or later.
Business Portal: Migration Utility	Yes
Catalog Maintenance	Yes
Developer Toolkit for Microsoft Dynamics GP 10.0	No	Compatibility is being researched.
Dexterity Development Tools	Yes	• Supported only with SP2 for the Dexterity Development Tools. • Includes Visual Basic Application compatibility.
eConnect Runtime (including the SDK)	Yes	• Supported only with SP2 for eConnect. • If UAC is used, you must run the .msp file as an administrator.
eExpense	Yes
FRx Forecaster 6.7	No	Compatibility is being researched.
FRx Forecaster 7.0	No	Compatibility is being researched.
FRx Reporter 6.7	No	Compatibility is being researched.
FRx Web Port 6.7	No	Compatibility is being researched.
Field Service Anywhere	No	Compatibility is being researched.
Human Resources and Payroll Suite	Yes	Supported only with SP2 for the Human Resources and Payroll Suite.
Integration Manager	Yes	• Supported only with SP2 for Integration Manager. • If UAC is used, you must run the .msp file as an administrator.
Office SharePoint Server Wizard	Yes	• Supported only with SP2 for the Office SharePoint Server wizard. • If UAC is used, you must run the .msp file as an administrator.
Personal Data Keeper	Yes	• Supported only with SP2 for Personal Data Keeper. • If UAC is used, you must run Personal Data Keeper as an administrator when you start it for the first time.
Rapid Implementation Tools: Rapid Installation, Rapid Configuration, and Rapid Migration	No	Compatibility is being researched.
SDK for Microsoft Dynamics GP	Yes	Supported only with SP2 for the Microsoft Dynamics GP 10.0 SDK.
Security Synchronization Utility	Yes
SmartTags	No	No compatibility is planned.
Solution Accelerator for Compliance Management	No	No compatibility is planned.
SQL Server Reporting Services deployment wizard	No	• Supported only with SP2 for the SQL Server Reporting Services deployment wizard. • If UAC is used, you must run the wizard as an administrator.
Web Services for Microsoft Dynamics GP Runtime (including the SDK and Management Tools)	Yes	Supported only with SP2 for Web Services and the Web Services SDK.
Workflow for Microsoft Dynamics GP	No
Workflow History Archiving Utility	Yes
Workflow SDK	Yes	Supported only with SP2 for the Workflow SDK.
Visual Studio Tools for Microsoft Dynamics GP SDK	Yes	• Supported only with SP2 for the Visual Studio Tools SDK. • If UAC is used, you must run dag.exe from an administrative command prompt to generate DAG assemblies.

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